Our Faq
Find quick answers to common questions about our solar inverters, warranty, and delivery. We’ve covered everything you need to know before and after your purchase.
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Frequently Questions!
We supply a wide range of Gootu hybrid, off-grid, and transformer-less inverters designed for homes, businesses, and industrial setups.
All models feature MPPT technology for maximum power efficiency and long-term reliability.
Yes, we only deal in 100% genuine Gootu products, sourced directly from verified manufacturing channels.
Each unit is tested, quality-checked, and backed by the official brand warranty printed on the product packaging.
While we do not directly handle on-site installation, our team provides complete technical guidance and wiring instructions to your local electrician or installer.
We also help ensure your inverter setup meets performance and safety standards.
All Gootu inverters come with a 2-year manufacturer warranty (unless otherwise stated on the box). (Some products have 1 year warranty as per box).
If you face a manufacturing defect, simply email info@gootuinverters.in or message us on WhatsApp with your invoice, serial number, and issue details — we’ll coordinate the warranty process for you. Or contact us on our page now.
We follow a no-return policy once products are delivered, except in cases of verified manufacturing defects.
In such cases, replacements or repairs are handled under the official Gootu warranty process.
Delivery usually takes 3–7 business days in metro cities and 5–10 days in other regions.
We ship across India through trusted logistics partners, and tracking details are shared once the order is dispatched.
We accept online payments, bank transfers, and UPI-based transactions.
Currently, Cash on Delivery (COD) may be available in select regions — please confirm with our support team before ordering.
You can reach our team anytime via:
📧 Email: info@gootuinverters.in
📞 Phone / WhatsApp: +91 6260862296
🏢 Office: 2/1, Chittod Complex, Zone-I, Maharana Pratap Nagar, Bhopal, MP 462011
Our team will assist with order updates, warranty claims, and technical guidance promptly. Or you can fill the form on our contact page here.